Tanks
»
Tanks
»
General Discussion
»
Achilles with Coordinated Fire?
Rank: Commander
Posts: 120
Thanks: 14 times Was thanked: 16 time(s) in 13 post(s)
|
Pretty much the same here - which is why I think this isnt a Customer Service issue so much as a supply issue - they cant send what they don't have.
(edit) someone on FB has them so that theory is not going to work - which sadly leaves us back to sq 1
|
|
|
|
Rank: Commander
Posts: 117
Thanks: 32 times Was thanked: 31 time(s) in 20 post(s)
|
per Sean's recommendation I emailed customer service about not getting any challenge coins in OPS 1.3 a week or two ago. No response.
|
|
|
|
Rank: Commander
Posts: 31
Thanks: 2 times Was thanked: 4 time(s) in 4 post(s)
|
I got an email yesterday from CS about the Achilles... they have STILL not gotten them from the printers... don't expect the replacements any time soon.... Best I got from them is, "Your name is on the list." |
\m/ O.o \m/ |
|
|
|
Rank: Commander
Posts: 41
Thanks: 12 times Was thanked: 13 time(s) in 9 post(s)
|
Anyone get a card yet ? I just checked and on Nov 30 2016 I was told "ETA is roughly 6 weeks".
Getting close to six months...
|
|
|
|
Rank: Commander
Posts: 80
Thanks: 12 times Was thanked: 15 time(s) in 15 post(s)
|
Negative, I don't have a replacement card yet. In November I was told "February". meh.
|
|
|
|
Rank: Commander
Posts: 31
Thanks: 2 times Was thanked: 4 time(s) in 4 post(s)
|
My last update was 3/7/2017 and I was told unknown ETA, but I am on the list :/ |
\m/ O.o \m/ |
|
|
|
Rank: Commander
Posts: 50
Thanks: 7 times Was thanked: 1 time(s) in 1 post(s)
|
I sent my request in about a month ago, the response was that they are on the next printing run but do I really want a replacement... Are you kidding me?!
|
|
|
|
Rank: Commander
Posts: 257
Thanks: 44 times Was thanked: 52 time(s) in 40 post(s)
|
Originally Posted by: Sohlon I sent my request in about a month ago, the response was that they are on the next printing run but do I really want a replacement... Are you kidding me?! Contact Battlefront directly. The overwhelming testimony online is that they are both deeply embarrassed at the supply chain problems, though they are not entirely responsible for them, and incredibly helpful and forthcoming with replacement products. Gf9 is more of a middle man. http://www.flamesofwar.com/?tabid=88
|
|
|
|
Rank: Commander
Posts: 67
Thanks: 18 times Was thanked: 18 time(s) in 13 post(s)
|
I emailed battlefront about it a while back, they sent me a replacement card that also had co-ordinated fire. I found it amusing
|
|
|
|
Rank: Commander
Posts: 257
Thanks: 44 times Was thanked: 52 time(s) in 40 post(s)
|
That would be hilarious if it wasn't so sad.
|
|
|
|
Rank: Commander
Posts: 67
Thanks: 18 times Was thanked: 18 time(s) in 13 post(s)
|
The people I game with know it has semi indirect regardless of card heading so it's all good. Have offered to use co-ordinated fire on them but no takers so far.
|
|
|
|
Rank: Commander
Posts: 457
Thanks: 18 times Was thanked: 84 time(s) in 69 post(s)
|
Yeah right, with sabot as well? And stationary :) |
2 Dec 16, me to BF CustServ Is there any news on my replacement replacement cards for the Achilles please? 6 May 18 no
|
|
|
|
Rank: Commander
Posts: 67
Thanks: 18 times Was thanked: 18 time(s) in 13 post(s)
|
You forgot Joe Elkins there Khemi, if Achilles could take sabot I may use them more often.
|
|
|
|
Rank: Gunner
Posts: 27
Thanks: 1 times Was thanked: 1 time(s) in 1 post(s)
|
Still awaiting a pair of replacements, I emailed as soon as received items and "funnily" items came from gf9 site store in feb.
|
|
|
|
Rank: Gunner
Posts: 27
Thanks: 1 times Was thanked: 1 time(s) in 1 post(s)
|
Do I become the guy who uses all the rules supplied........
|
|
|
|
Rank: Commander
Posts: 120
Thanks: 14 times Was thanked: 16 time(s) in 13 post(s)
|
Sadly it looks like the support for tanks has dried up totally - ginger child syndrome and all that.
|
|
|
|
Rank: Commander
Posts: 31
Thanks: 2 times Was thanked: 4 time(s) in 4 post(s)
|
I don't know about dried up, but this thread (I have been waiting for 5 months now) and the thread here: http://tanks.gf9games.co...89&g=posts&t=944I am working on just stopping all my TANKS activity and just casual, screw it, I don't care if they go under.... and I even recently picked up the Minsk mat..... sigh.... great game, gone dodo, I guess |
\m/ O.o \m/ |
|
|
|
Rank: Commander
Posts: 31
Thanks: 2 times Was thanked: 4 time(s) in 4 post(s)
|
Good day, Very sorry for the delay but unfortunately we are having trouble getting anything from the printer. We will let everyone know when this fix is available. Thank you, Customer Service Battlefront Miniatures USA fx. 410-287-2012 www.FlamesofWar.comwww.gf9.comthat was my response today..... somehow after 6-7 months, I do not believe it is the printer, I believe Battlefront threw them under the bus, so as to not have to take accountability for their lack of customer service and quality control |
\m/ O.o \m/ |
1 user thanked Seamus for this useful post.
|
|
|
Rank: Commander
Posts: 457
Thanks: 18 times Was thanked: 84 time(s) in 69 post(s)
|
If the printers are incapable of producing a new batch of cards in 7 months then the printers need to have their contract ended and competent ones appointed.
If, however, the problem lies within the game company then the people responsible for dealing with this long running customer service issue should be brought to book.
If it's a managerial decision to avoid the cost of producing new cards to replace the inaccurate ones, presumably with the error not being noticed by quality control, then that is a disgrace.
That was such a feeble excuse it is an insult to all the people asking for the replacement cards promised in October 2016. |
2 Dec 16, me to BF CustServ Is there any news on my replacement replacement cards for the Achilles please? 6 May 18 no
|
1 user thanked LordOfKhemri for this useful post.
|
|
|
Rank: Commander
Posts: 67
Thanks: 18 times Was thanked: 18 time(s) in 13 post(s)
|
Kinda feels like a plot thread for a carry on film. Reckon this also be linked to delays on desert tanks. This upcoming announcement should be interesting. Thanks for the update Seamus
|
|
|
|
Tanks
»
Tanks
»
General Discussion
»
Achilles with Coordinated Fire?
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.